Customer Testimonials
Excellent first service experience! I will be returning and passing multiple Ford dealerships to come here.
Very satisfied with the staff. The two service reps I dealt with were conscientious, caring, and kept me updated on the status of the job being done for me.
It was a very pleasant experience and I could speak more highly of this dealership
I recently got a new Bronco Sport at Gary Yeomans. Justin was a great sales guy and easy to deal with. He helped me find a Bronco with everything I wanted except the black diamond package (I really only wanted it for the decals). I asked if they could be ordered and the manager agreed to that as part of the deal. Justin stayed in contact to let me know when they were ordered and arrived, then set up the service appointment. When I brought my car in, the service and body shop staff were nice and helpful. Travis let ...
The changes that have taken place since the change in ownership in the aspect of customer service are nothing short of remarkable. I am once again a happy customer. The mobile service experience was amazing and so helpful for today's busy schedules. I would recommend this to anyone with a busy life to keep your vehicle service on track. I will continue to use Gary Yeomans Ford Service for any and all future work on my Flex and Maverick.
Awesome job everything seems good so far….thank you David Smiley for doing the legwork and handling the shitty warranty company and getting a good deal and thanks to the mechanics or mechanic that worked on it….Ill be back for future business
One of the better car buying experiences I've had. They take care of you and make sure they get you in the vehicle you want. Had a bad experience under previous ownership but since the new owner has taken over customer service has drastically improved. Would recommend to anyone looking to purchase a vehicle.
Cole and Tim are your go to guys. They were very professional. Informative with key words to finance my car. I couldn’t ask for a better pair of men. If you need a good car, these are your guys. Very grateful and a humbling experience.
12/31/24 Kim F Donnel S After weeks of searching I found the SUV that I wanted. Kim and Donnel were patient and professional as they filtered through all my questions to ensure that I completely understood the vehicle and warranty. I would return to this location to work with them again.
Everyone was very nice and helpful.
Very helpful on finding the truck for my needs and getting me in my price range.
I took my new bronco sport for its first oil change recently and it was a pleasant experience. Done in a timely manner, and the service advisor Davon was professional and helpful in changing some details on my account.
Friendly people that will do everything possible to help you in your situation.
Awesome
This is the place to go for service or to buy your next vehicle . I live in Maryville and drive past the other guys for the top notch service department here and more recently the purchase of my new 2024 Mustang. No pressure to buy from anyone and they listened to what I wanted and worked with me to get it. And they don’t forget who you are after the sale. The service department was great to me servicing my car even before I bought from them. Comfortable waiting area with well stocked drinks and snacks.
Our sales rep.Kimberly was there for us from start to finish. She fulfilled our expectations. Would recommend her and the dealership to anyone.
This is the place to go for service or to buy your next vehicle . I live in Maryville and drive past the other guys for the top notch service department here and more recently the purchase of my new 2024 Mustang. No pressure to buy from anyone and they listened to what I wanted and worked with me to get it. And they don’t forget who you are after the sale. The service department was great to me servicing my car even before I bought from them. Comfortable waiting area with well stocked drinks and snacks.
I had a great experience when I bought my car. Everyone I dealt with was very courteous and helpful.Justin was my salesman and he was the best. Fantastic. To rate him on a scale of 1-5 i would give him a 10.Way to g Justin
Great experience. See Kimberly Flaherty, she met and exceeded our expectations.
This is about for the best place. I’ve ever been to purchase a vehicle. Jacob is one of the best people I’ve ever met my life, and I will definitely be back to do business with him. In the future. The overall experience was outstanding. They went out their way to put me into a vehicle. They helped me out a lot.
Nicolas gave us the best deal!!!!!
I was looking for a certain vehicle that wasn't on the Ford dealers lot closest my home - and they couldn't find it for me - so I expanded my search to include Gary Yeomans Ford and they were able to quickly locate the exact vehicle I was looking for. The Sales Staff and Finance Department was excellent to work with in putting all of the pieces together. I would Highly Recommend this dealership to anyone looking for a Ford product!
Overall great buying experience with the sale. Robert was my sale guy. I also had a fast transaction with the finance manager (2 mins). I was not aware of the TV giveaway with a new car sale. They told me they could not give me the tv. I don’t know why, so I dropped a start. I will buy again from them!
Great experience, buying my car, no upscale showed me the the car I wanted.
They had someone come out to my place of employment to work on two open recalls. Something happened which ended up making to where I could not drive my truck. I called and they immediately worked on getting someone to my location. They brought me a loaner truck while they towed mine off to fix the issues. I was able to get home within 1.5 hours of noticing the issue not too not did they correct this mistake they went above and beyond and also did an alignment on my truck which it needed bad! They were extremely nice, prompt, and ...
Salesperson Kimberly Flaherty was especially excellent in helping put together this lease. The entire dealership was very pleasant and professional to work with.
Everyone was great. The buying process was easy and no stress! Highly recommend Gary Yeomans!
Low pressure, very informative, and very responsive to any questions that I had.
Express oil change service as fast & friendly with a clean & comfortable waiting area.
I am so happy with my experience at Gary Yeomans Ford Knoxville! Paul, Donnell, Brent, Chuck and Jason, were all wonderful to work with. They found the perfect vehicle for me and got the numbers where I needed them to be, I am completely in love with my New Bronco Free Wheeling Sport. They were such a pleasure to work with, every step of the way and I look forward to working with them in the future when I need another vehicle. I would definitely recommend anyone looking to purchase a vehicle to check them out!
I recently bought a truck at this dealership. Riley made my experience so easy, even enjoyable. I love the truck, the price and the service. Their team rocks.
Great experience from start to finish. Nick gave the best sales experience and follow up
Very easy to get your new car and excellent service! Nicholas was wonderful!
Great experience and awesome people to deal with. One of the best in the business.
From the initial interaction with Travis, Don and Drea, it was the smoothest car buying experience I have ever had. There never was any undue pressure and they worked with me on the price for the used car I ended up buying. I would certainly buy from them again.
Chuck Tucker was so much help. I love my car!
Nothing but good things to say! Made me a deal that I was very happy with and were professional and Curtis throughout! Robert was really friendly, knowledgeable and straight to deal with!
I recently bought a new vehicle from GYF and had an incredible experience. Our salesman, Tyler Wilson, went above and beyond to locate the exact vehicle I wanted and had it shipped to our local dealership within 24 hours. He also was available for questions and concerns even after I bought the vehicle. He made the experience 5 star. Highly recommend Tyler and Gary Yeomans.
First Class professional business. Best experience in my 58 yrs of car purchase.
Have nothing but great things to say about Robert and all the team at Gary Yeomans (Clinton Hwy). Gave me a great deal, very friendly and professional throughout. Will certainly be getting my repeat business!
Dear Mr Yeomans & Ford, Donnell Smith, and the supporting folks (Chuck, Daniel, and Casper) are why we bought a truck this past weekend. Our 2020 F-150 threw a P0301 Cylinder 1 Misfire code just 5 hours into my 17-hour drive home and stranded us in Knoxville. The receptionist was incredibly kind and told us though the service department was closed that you all had a key drop and we could get our truck prioritized on Monday morning. We found a hotel between us and you, emptied my entire truck, including 2 dogs, into a hotel room and headed your way. Donnell guided us ...
Awesome people and excellent service!!
They are a pleasure to deal with. They got me into a Superduty that I will drive for many years. Jacob Rhyne was very nice and he helped me with learning all the great features on my truck. Great service from the start.
I happend to just stumble upoon Gary Yeomans, and I am so glad I did! Having vehicle issues is never something anyone enjoys, but the professioanl and courteous staff at Gary Yeomans make the experience not so bad. I have never had such a positive experience at any dealership in my life.
Although I am not typically the one to post reviews, I feel compelled to express my utmost admiration for this company. In collaboration with Paul Duncan, they were able to locate a highly specific F-350 Super Duty truck that met my exact requirements. The company promptly identified a truck located a few states away and arranged for its delivery to Knoxville. Additionally, Paul personally brought the truck to our residence, which is approximately an hour away. Paul and the staff at Gary Yeomans Ford exceeded our expectations in every way.
Paul Duncan did an amazing job. He was very professional and very helpful. I love you 2017 Malibu and I’ve been telling everyone I know that’s he’s the man to come and see. Thanks a bunch Paul and the rest of the staff at Gary Yeomans.
Great service and friendly and professional staff had my oil change and they took care of me quick
They were nice and made sure that everything was how I wanted it and took care of me while I was there.
I purchased a used 2022 F150 Lariat today, 12/16/2024, and I am beyond satisfied with the customer service I received from the sales team, all the way to the finance department. They went above and beyond to get me back out in the small timeframe I had to complete the transaction and I can not rave about them enough!!! I will definitely refer them to anyone looking to get into a new or used vehicle in the future. Thank you once again!!!
They got my vehicle in quickly and kept me informed what was going on. They completed my repair quickly and were so friendly. I would highly recommend.
Arrived for my scheduled appointment. Car was in the shop within minutes of arrival. Service was completed in a timely manner and I was on my way home in about 1 hour.
Had the heating go out in my wife's vehicle. Made an appointment and got it in the next day. I was told within a few hours what was wrong and how long it'd take to fix. Got a loaner while my vehicle was fixed and got it back just a couple of days later. Pleasant experience.
Work with Kim was a wonderful experience. Will send more business her way!
Peyton Ray was a really good salesman. He took really good care of us .
Fantastic place to buy a car from we had a wonderful salesman his name is Paul he was always there to help me anytime I had a question so if yall are looking for something there go ask for him.
I recently purchased a new Bronco here and it was one of the best experiences I’ve had purchasing a vehicle. I have traded a lot and the staff was awesome to work with, even when I gave them a hard time. Excellent staff all the way around.
Love my new Ford Maverick!!! Nicholas and Donnell were awesome and made it easy!
I love my new Ford Escape! Nicholas and Donnell are Awesome and made it easy!!! Thank you all so much.
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Love this dealership! Preston Williams showed us around and genuinely listened to all our needs in finding a car. He was friendly, knowledgeable, and professional. We will be visiting him again in the future because it's obvious he really cares.
Everyone was so nice and helpful from finding me a vehicle I could afford to driving it out the door. I would definitely recommend.
Our experience with the dealership was very positive. We worked with Zeb. He was very knowledgeable, friendly, and not pushy.
Hmwe had a major issue with a vehicle under warranty. Everyone bent over backwards to be accommodating and work out a plan. I would give Matt Williams 10 stars if possible, for being there every step of the way. He made us feel like family.
A terrific client service experience would recommend recommend this dealership to anyone the staff goes above and beyond great job!!!
Great dealership. Get in contact with Tyler one of the best salesman out there.
Davon Revels (service advisor) was amazing - helpful, honest, and non judgemental. I’ve never had such a good experience at a dealership before.
Great experience with new ownership taking it a notch above! Thank you Preston for your professionalism and care of our major purchase, it was seamless. Your honesty and answers to all of my questions are appreciated. We will always recommend you to our friends and family.
Kimberly is very professional and helped get a good deal. Five stars
Mr Williams was so smooth, he could sell a used car to a mechanic and convince them it was a brand new model with only 10 miles on it. The finance guy was so enthusiastic about my car loan, you'd think he was selling me a lottery ticket with a guaranteed jackpot. Anyhow, go see Mr Williams and crew for a fun and memorable car buying experience! ❤️✌️🚗
You get great attention, service and care at Knoxville's Gary Yeomans Ford dealership on Clinton Highway. Preston Williams is the man to see if you want to go through a wonderful sales experience. He has sold me two trucks within nine months.
Loved the professional and informative skills of the sales representative. He was AWESOME. I definitely plan to buy from him in the future. I know I'll be treated right.
J. Preston Williams is outstanding. Goes over and beyond to make you feel appreciated and satisfied.
Preston was great to work with when I needed to purchase a new car he was superstar!
Very professional staff Great variety. Competitive prices. I enjoyed the waiting area. I also I found Preston fair and knowledgeable
In my 34 years of buying cars, I can confidently say this was the easiest and most seamless experience I've ever had, all thanks to Preston Williams and the team at Gary Yeomans Ford of Knoxville. From the moment I walked in, Preston’s professionalism, knowledge, and friendly demeanor set the tone for a fantastic buying process. I purchased a 2023 Ford Bronco Sport, and I was amazed at how straightforward everything was. Preston walked me through every detail, answered all my questions thoroughly, and never once made me feel pressured or rushed. He genuinely cared about making sure I found ...
Christian is the man to go to, i had texted him and let him know everything about my situation, he took that info and got me in my new vehicle that same day no one else I trusted more than him couldn't have asked for a better experience
Thank you Preston, Herb, Jonathan, and Chuck for a great used car buying experience! I was able to have all my questions answered and feel taking confident driving off the lot.
Great experience and great people. You can tell they love the work they do and they are good at it. Highly recommend Preston! He was our salesman and he was amazing!
Daniel Evans is the BOMB!! He and Herb got me in a beautiful safe car. This is the place to go!
Preston was amazing from beginning to end! Great salesman and great with my kids. Highly recommend this place to buy your car!
Zeb was great to work with! Talked about his move from Zimbabwe during the test drive. Herb and the whole crew were very friendly and willing to work with me to get me to my desired range.
Great experience! Tyler was a great salesman! Recommend him!
We had the best new car buying experience with this dealership. Everyone involved with our purchase was knowledgeable and friendly. Thank you all for your help. We will be back!
Had bought a Honda from here a couple of months ago, but wasn’t a good fit for me. Daniel, Zack, and Donnelle were great. They were able to get me into a 2024 ford escape. The whole process was stellar, and would recommend Gary Yeomans Ford to anyone.